FAQ
Frequently Asked Questions
Got questions? We have the answers
What are your store hours?
Our store is open 6am to 11pm every day, 7 days a week, 12 months a year!
What is “last load in” and what time is it?
Last load can be as late as 11:00pm. You can exit the store by pressing the green button on the wall. Please keep in mind, you will not be able to enter from the outside after 11:00pm, but can exit from the inside.
How can I pay for my laundry?
We accept coins and card payment. You can also prepaid for a voucher for better value (saving up to 20%). Please contact us for more information if you are interested in purchasing vouchers.
Why doesn’t my machine start?
Check if full payment was made. Especially with coin payment, you must pay in full upfront. Then press “start.” Check if the door is closed completely, If the problem is persistent, please contact us.
Do you offer a wash-and-fold laundry service?
While at the current moment we do not offer these services, we are looking at this option for the near future.
Can I use my own detergent or fabric softener?
Yes, we encourage all customers to bring their own detergent and fabric softener. However, we also offer detergent and fabric softener (2 in 1) at our vending machine.
How do I avoid contaminating my hands when using the machines?
Even though we clean our laundromat at least twice a day, we encourage our customers to bring your own hand sanitizer and disinfectant wipes.
How much does it cost to use the machines?
Dryer Pricing:
Large Dryer: $1 for 5 mins
Small Dryer: $1 for 7 mins
Washer Pricing:
Small Washing Machine: Cold $4, Warm $5, Hot $6
Medium Washing Machine: Cold $7, Warm $8, Hot $9
Large Washing Machine: Cold $11, Warm $12, Hot $13
Are there any discounts or promotions available?
We do offer various discounts and promotions as noted below. To keep up with our ongoing promos, please follow us on Facebook at facebook.com/laundro.near.me for more details.
Get $5 Bonus
Receive $55 for just $50 spend
Get $15 Bonus
Receive $115 for just $100 spend
Get $40 Bonus
Receive $240 for just $200 spend
Is there a change machine available on site?
No, due to vandalism and safety, we do not have a change machine on site.
Is there a limit on the number of washing machines or dryers that can be used at one time?
No, however if you need to use multiple machines, we highly encourage you to visit us at non-peak hours for the best experience. If you do plan to do a large number of loads, please contact us for the latest updates on peak/non peak hours.
Is there a lost and found for items left behind?
Yes, we’ll keep unattended items for 7 days. After that, they will be disposed of or donated.
Loyalty Program
Get more value for your money! Prepay and receive a bonus voucher!
LOCATION
Laundro Near Me
Shop 13, 146 Blunder Road
Oxley QLD 4075
Australia
QUESTIONS?
Please write us at info@laundronearme.com or call our office at 0405 716 637.